---
title: Website terms and accessibility | GrowSure
---

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Website information

# Website accessibility

We want everyone to be able to understand GrowSure, explore our approach and get in touch.

Our aim is to make this website clear, readable and straightforward to use, including for people who use assistive technology or navigate without a mouse.

23 September 2026

On this page

1. [Our approach](https://grow-sure.com.au/terms-and-accessibility#accessibility_body-module-4-section-1)
2. [Using the website](https://grow-sure.com.au/terms-and-accessibility#accessibility_body-module-4-section-2)
3. [Content that may need additional support](https://grow-sure.com.au/terms-and-accessibility#accessibility_body-module-4-section-3)
4. [Ask for help or report a problem](https://grow-sure.com.au/terms-and-accessibility#accessibility_body-module-4-section-4)
5. [Improving accessibility](https://grow-sure.com.au/terms-and-accessibility#accessibility_body-module-4-section-5)

## Our approach

We aim to follow the [Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA](https://www.w3.org/WAI/standards-guidelines/wcag/). These guidelines provide an internationally recognised framework for making digital content more accessible.

Our website themes have been designed to support accessibility through:

- Consistent navigation and clearly organised content.
- Keyboard-operated navigation menus and visible focus indicators.
- A “Skip to content” link to help visitors move past repeated navigation.
- Responsive layouts that adapt to different screen sizes.
- Text-based headings, descriptions and links alongside visual content.
- Reduced animation when a visitor has enabled a reduced-motion preference on their device.

These features support accessibility, but they do not by themselves establish that every page or interaction meets the guidelines. Full conformance across the live website has not been verified.

 

## Using the website

You can use your browser’s zoom controls to enlarge text and content.

To navigate with a keyboard, use **Tab** to move forward between links and controls, and **Shift + Tab** to move backwards. Use **Enter** to follow a link, and **Enter or Space** to activate buttons. In our shared navigation, **Escape** closes an open menu.

If you prefer less movement, enable the reduced-motion setting on your device. Our website themes are designed to respect that preference.

## Content that may need additional support

Some product screenshots contain detailed information within images. If a screenshot, diagram or interactive component is difficult to read or use, please contact us for an explanation of the information it presents.

Accessibility may also vary in downloadable documents, older content and embedded services such as forms. If any part of the website prevents you from accessing information or completing a task, please let us know so we can help identify an alternative.

This statement applies to the public GrowSure website. It does not make an accessibility claim about the separate GrowSure software platform.

## Ask for help or report a problem

Email **[info@grow-sure.com.au](mailto:info@grow-sure.com.au)** with the subject **“Website accessibility”**.

Where possible, include:

- The page address.
- What you were trying to do.
- What prevented you from completing it.
- Your preferred way for us to respond.

You can also tell us which browser, device or assistive technology you were using, if you are comfortable sharing that information. You do not need to disclose a disability or medical information.

We will review your feedback and work with you to find a practical way to access the information or assistance you need.

## Improving accessibility

Accessibility is an ongoing consideration as our website develops. Feedback helps us identify barriers and prioritise improvements to content, navigation and interactive features.

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